“You can never leave footprints that last if you are always walking on tiptoe.” – Leymah Gbowee

Experiencing a sales objection can be a disheartening event. Through this program you will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down and learning how to overcome these denials will be of great benefit.

LEAD Xcelerator Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.


  • Understand the factors that contribute to customer objections.
  • Define different objections.
  • Recognize different strategies to overcome objections.
  • Identify the real objections.
  • Find points of interest.
  • Learn how to deflate objections and close the sale.


Module One: Introduction
Module Two: Three Main Factors
Module Three: Seeing Objections as Opportunities
Module Four: Basic Strategies
Module Five: Finding a Point of Agreement
Module Six: Have the Client Answer their Own Objection
Module Seven: Deflating Objections
Module Eight: Unvoiced Objections
Module Nine: The Five Steps
Module Ten: Dos and Don’ts
Module Eleven: Sealing the Deal
Module Twelve: Action Planning

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