“If your only tool is a hammer then every problem looks like a nail.” – Abraham Maslow

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

Lead Xcelerator Creative Problem Solving will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the learning journey.


  • Understand what is communication.
  • Understand problems and the creative problem-solving process.
  • Identify types of information to gather and key questions to ask in problem solving.
  • Identify the importance of defining a problem correctly.
  • Identify and use four different problem definition tools.
  • Write concrete problem statements.
  • Use basic brainstorming tools to generate ideas for solutions.
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting.
  • Perform a final analysis to select a solution.
  • Understand the roles that fact and intuition play in selecting a solution.
  • Understand the need to refine the shortlist and redefine it.
  • Understand how to identify the tasks and resources necessary to implement solutions.
  • Evaluate and adapt solutions to reality.


Module One: Introduction
Module Two: The Problem Solving Method
Module Three: Information Gathering
Module Four: Problem Definition
Module Five: Preparing for Brainstorming
Module Six: Generating Solutions (I)
Module Seven: Generating Solutions (II)
Module Eight: Analysing Solution
Module Nine: Selecting A Solution
Module Ten: Planning Your Next Step
Module Eleven: Celebrating Success
Module Twelve: Action Planning

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