“Effective communication is 20% what you know and 80% how you feel about what you know.”– Jim Rohn

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

Lead Xcelerator Communication Strategies will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.


  • Understand what is communication.
  • Identify ways that communication can happen.
  • Identify barriers to communication and how to overcome them.
  • Develop their non-verbal and paraverbal communication skills.
  • Use the STAR method to speak on the spot.
  • Listen actively and effectively.
  • Ask good questions.
  • Use appreciative inquiry as a communication tool.
  • Adeptly converse and network with others.
  • Identify and mitigate precipitating factors.
  • Establish common ground with others.
  • Practice sending positive communications phrased as “I-Messages”.


Module One: Introduction
Module Two: The Big Picture
Module Three: Understanding Communication
Module Four: Paraverbal Communication Skills
Module Five: Non-Verbal Communication
Module Six: Speaking Like A Star
Module Seven: Listening Skills
Module Eight: Asking Good Questions
Module Nine: Appreciative Inquiry
Module Ten: Mastering the Art of Conversation
Module Eleven: Advanced Communication Skills
Module Twelve: Action Planning

Start Xcelerating your development!

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