PUBLIC PROGRAMS: Effective Business Communication & Report Writing

“The greatest gift you can give your team: clarity, communication, and pulling people together around a shared mission.” – Anne Sweeny, Former Chair and President of The Walt Disney Co.

The importance of effective business communications cannot be overstated. As global markets shift, technologies advance, and consumer expectations evolve, the ability to convey ideas clearly, collaborate efficiently, and engage stakeholders meaningfully has become a crucial differentiator for success.

From shop floor to boardroom, clear and impactful communications will drive innovation, enhance productivity, and build lasting relationships with customers, suppliers, and partners. In an industry where precision and reliability are paramount, the same standards must apply to the organisation’s communications.

LEAD Xcelerator’s Effective Business Communication and Report Writing program is crafted specifically for any executives, managers and mid to senior leaders. This comprehensive course aims to equip participants with the essential business communication skills needed to thrive in their workplace.

Join this interactive 2-days program which is packed with theories, techniques, case studies, group discussions, experience sharing, recorded presentations, quizzes and simulations. Alternatively, connect with us to bring this program as a customised in-house training to fit in with your culture.

  • Understand the principles and different types of effective business communications
  • Analyse, develop and customize messages for different audiences
  • Create business communication materials for maximum clarity and impact
  • Identify business communication techniques, challenges and their solutions
  • Develop and apply persuasive techniques in business communication
  • Techniques for giving and receiving feedback
  • Handle tough questions with clear, concise, and confident responses
  • Reflecting on your learning journey and identify areas for improvement
  • Set SMART goals for implementing and enhancing business communication skills
Effective Business Communication & Report Writing 
Date:4 & 5 December 2024
Duration:2 Day
Time:9.00am – 5.00pm (UTC+8)
Venue:Kuala Lumpur (the exact venue will be confirmed by email)

RM2,600.00

This course is 100% HRDCorp claimable for HRDCorp Members.

4 & 5 December 2024

Registration Deadline:
27 November 2024

MEET YOUR KEY XCELERATOR

Leona is a distinguished communications expert with 19 years of industry experience, making her an invaluable asset for organisations seeking to enhance their leaders’ media and public relations skills. Her career trajectory, spanning leadership roles at prestigious organisations such as WWF, PLUS Malaysia Berhad, and more recently British Council, has equipped her with a unique blend of expertise in strategic communications, media relations, and leadership development. Leona’s tenure as Communications Manager at WWF laid a solid foundation for her career, solidifying her credentials in managing high-profile, multistakeholder initiatives. Her successful execution of Asia’s first Journey of Water campaign exemplifies her capacity to deliver impactful results on an international scale. Moreover, her co-authorship of the Environmental Jargons and Abbreviations’ guide for journalists underscores her commitment to bridging communication gaps in specialised fields – a crucial skill in today’s globalised business landscape. 

More recently, as Head of Communications at British Council, Leona spearheaded communications strategies for the country and supported the Southeast Asia cluster, demonstrating her ability to navigate complex, multi-cultural environments. In this position, she managed internal, corporate, and change communications, working closely with key stakeholders to strengthen and integrate marketing initiatives across the region. Throughout her career progression, Leona has cultivated strong relationships with major media companies, planning and advising on media and PR campaigns that have garnered extensive coverage across prominent outlets. Her work has been published in leading Malaysian publications such as Bernama, New Straits Times, and The Star.

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